Because all our products are custom-printed and made to order, we do not accept returns for:
-
Wrong size/color selection
-
Change of mind
-
Buyer’s remorse
We only accept returns or replacements if:
-
The item is defective, damaged, or has a clear production error
-
You received the wrong item
Please email us at sales@lvtstarcompany.com within 7 days of receiving your order with:
-
Order number
-
Photos of the product
-
A description of the issue
We will evaluate the claim and either send a replacement or issue a full/partial refund depending on the case.
